Fleet Associates Africa (“we,” “our,” “us”) is committed to protecting your privacy and handling personal data responsibly. This policy explains how we collect, use, disclose, and safeguard information when you visit faaafrica.com or engage our services.
Information we collect
Information you provide
We collect information you give us when you contact us, request a proposal, engage services, join training, subscribe to updates, or share feedback. This may include name, contact details, company and role, project requirements, billing information, professional qualifications, and correspondence.
Information collected automatically
Device information, pages visited, time spent, referral sources, and technical data used to keep the site working.
Information from others
Business partners, public directories, social platforms you use to reach us, and credit reference agencies for business clients.
Service delivery data
Fleet and plant data, employee information for training, operational records, and safety or compliance records relevant to the engagement.
How we use it
To deliver fleet and industrial services, consultancy, training, audits, and system implementation. To operate the business: requests, project communication, billing, contracts, and support. To improve methods and quality. To meet legal duties. To send industry updates where you have consented.
Legal basis
Contract performance, legitimate interests, legal obligation, and consent.
Sharing
We may share information with technology providers, subcontractors, training facilitators, payment processors, and when required by law or a business transfer, or with your consent.
Security and retention
We use technical and organisational measures including HTTPS, access control, assessments, and staff confidentiality. We retain personal data only as long as needed for business, legal, and compliance purposes.
Your rights
Access, portability, correction, deletion, objection, and withdrawal of consent. Contact us to exercise them.
Cookies, transfers, and children
We may use essential, analytics, and functionality cookies. International transfers are made with appropriate safeguards. Our services are not directed to anyone under 18.
Changes and contact
We may update this policy. Questions go to Fleet Associates Africa via the contact page or faaafrica.com.
We comply with the Kenya Data Protection Act and other applicable regional law.