These terms govern use of faaafrica.com and the services of Fleet Associates Africa. Accessing the site or engaging us means you accept them.
Definitions
Services means fleet management, industrial management, consultancy, project management, capacity building, technical training, and related work. Client means any individual or organisation that engages us. Website means faaafrica.com.
Scope of services
Fleet work includes operations, telematics, driver training, logistics, cost optimisation, and safety compliance. Industrial work includes plant maintenance, audits, safety systems, energy efficiency, preventive and condition-based maintenance, and ISO or SHE frameworks.
Engagement
Proposals are valid for 30 days unless stated otherwise. Acceptance includes these terms. Project-specific contracts may supplement them and prevail on conflict. Changes must be requested in writing and may affect cost.
Client obligations
Provide accurate information, reasonable access, timely payment, legal compliance, safe working conditions, and prompt responses.
Payment
Fees are set in the proposal or contract and exclude tax unless stated. Typical terms: consultancy by milestone, training 50% advance and 50% on completion, ongoing work monthly or quarterly. Late payment may attract 2% per month or the legal maximum, whichever is lower.
Intellectual property and confidentiality
Our methods, frameworks, templates, software, and materials remain ours unless transferred in writing. Client materials remain the client’s. Specific deliverables become the client’s on full payment unless agreed otherwise. We may use anonymised learning to improve the practice. Both parties keep confidential information confidential and return or destroy it on request.
Warranties and liability
We warrant reasonable care and skill consistent with industry standards. We do not warrant that unstated requirements will be met, that work will be uninterrupted, or that specific financial outcomes will occur. Liability is capped at fees paid for the service giving rise to the claim. We are not liable for indirect loss, lost profit, client-side data loss, third-party claims, or events beyond reasonable control. Clients indemnify us for their breach, misuse, or misconduct.
Health, safety, and force majeure
On client sites we follow client safety policy and local regulation, equip our staff, report incidents, and assess risk where needed. Clients must keep sites safe. Neither party is liable for failure caused by disaster, conflict, government action, pandemic, or infrastructure failure.
Termination
Either party may end ongoing services with 30 days’ written notice. Immediate termination applies for unremedied material breach, insolvency, or illegal conduct. Fees for work done remain due. Completed work is delivered. Confidentiality continues.
Privacy, disputes, and general
Personal data is handled under our privacy policy. Disputes start with negotiation, then mediation. Kenyan law governs. Kenyan courts have exclusive jurisdiction. These terms, with service agreements, are the whole agreement. Material changes to active clients come with 30 days’ notice. Unenforceable clauses drop out. Failure to enforce is not a waiver. Clients may not assign without written consent.
Website use
Do not use the site unlawfully, attempt unauthorised access, transmit malicious code, infringe intellectual property, or impersonate others. We do not warrant that site content is always current or complete.
Questions: use the contact page.